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Policy

We are Leading Company

for import, export and shipping services!

Terms and Conditions

When we make rights to products and services available for sale through the Site, we do so under our own name as an authorized seller on behalf of our supplier.

  • Please read these terms carefully before purchasing from the site
  • They contain important limitations and exclusions that apply to your purchase of this site, including limitations of liability and a mandatory arbitration clause. By placing an order on this site, you agree to be bound by these terms, and any sale through this site is conditional on your acceptance of them
  • If you do not agree to any of these terms, you must stop using this site and not complete your order
  • You are obligated to copy the terms in effect from the date you complete your order
  • However, we may change these Terms from time to time, and when we do, we will post them on the Site
  • It is your responsibility to review the terms each time you purchase from us
  • Our Privacy Policy, which is incorporated into these Terms by reference, governs your submission of personal information through this Site and our use of it. Providing your personal information to us in connection with your request constitutes your consent to us processing your information (either directly or through third party service providers) to fulfill your request and in accordance with our Privacy Policy
  • YOUR OBLIGATIONS AND REPRESENTATIONS This site is not intended for and is not directed at children or other individuals who do not have the legal capacity to contract. By submitting an application, you represent that you have the legal capacity to contract within the state or country in which you reside. If you are placing an order on behalf of a third party, you represent that you have the authority to act on that party’s behalf and that your acceptance of these Terms constitutes acceptance of them by that third party. You represent that you will comply with all applicable laws and regulations, including export and import regulations
  • SHIPPING POLICY In Egypt within 2 Days International with 21 Days
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Return and refund policy

My alrawda alsharifa site is happy to assist its customers in managing product returns requests according to the following conditions

  • Return policy applies for a period of 5 days from the date of receipt.
  • Valid proof of purchase (invoice, order number, etc.)
  • All returned products must be in their original condition (closed in its original packaging with all accessories included).
  • Used or incomplete products will not be returned.
  • When returning a damaged product, the defect must be mentioned on a separate sheet and attached to the invoice. Please do not write or put any marks on the product packaging or on the product itself.
  • The customer bears the delivery charges for the returned product.
  • The amount will be returned to your balance on your credit card after receiving the product and making sure that it complies with the return terms.
  • سياسة الاسترجاع والاسترداد

    يسعد موقع الروضة الشريفة بمساعدة عملائه في إدارة طلبات مرتجعات المنتجات وفق الشروط التالية

  • تطبق سياسة الإسترجاع لمدة 5 يوم من تاريخ الاستلام
  • يجب وجود إثبات صالح لعملية الشراء (فاتورة، رقم طلب، الخ)
  • يجب أن تكون كافة المنتجات المرتجعة في حالتها الأصلية (مغلقة في عبوة شرائها الأصلية بكافة ملحقاتها)
  • لا يتم إسترجاع المنتجات المستخدمة أو الغير كاملة
  • عند إسترجاع منتج تالف، يجب ذكر العيب في ورقة منفصلة ويتم إرفاقها مع الفاتورة
  • يرجى عدم كتابة أو وضع أي علامات على غلاف المنتج أو على المنتج نفسه
  • يتحمل العميل رسوم توصيل المنتج المرتجع
  • يتم إسترجاع المبلغ إلى رصيدك على بطاقة الائتمان الخاصة بك بعد استلام المنتج و مطابقته لشروط الإسترجاع
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we covering the overall process of managing how are acquired, stored, clearance
and transported to their final destination.

* packaging and sensitive Materials handling.
* Outbound transportation.
* Inbound transportation.
* Shipping management.
* Warehousing.
* Order fulfillment.

One of the most powerful privilege we have is Our massive facilities layout.
* Partnership with many worldwide shipping and transportations company.
* Unlimited resources of alomst every kind of goods, products and materials.
* Supplier & Distributor for many manufacturers of Machines and tools.
* Wherehouses in 5 continents.

The variety of the "ready to use plans" we have made to balancing between "the dedicated resources that used to eases the workflow and gives best performance" and "the sharable facilities that works in parallel processing to reduces cost, effort and time" ;
is what place us at the top of the service providers list.

Our commitment to the highest quality standards is our most important goal;
and our major way to achieve your satisfaction;
via relentless pursuit to fulfill your requirements, with best available options;
and as a progressive taking good care of your own interests;
We originated the best insurance policies with the highest compensation rates;
that's preserve your products from any possible kind of loss.

Need more information

Do you need to ...

*send your products to customers overseas?
*receive a product from a supplier Outbounds?
*get a specified materials and don't know how?
*a shipping or custom clearance for some goods?
*asking about anything else ?
don't hesitate ...

ASK US